Service and Repairs

Alpha1 Computers provides a wide range of IT services ranging from computers to mobile phones and 3d printers.

For PC and laptop repairs, workshop or on-site servicing, we have you covered.

We support business and the home user with IT consulting, fault diagnosis, custom designed solutions, scheduled maintenance & new equipment installation.

All operating systems, server or desktop versions of Windows, Linux & Mac OS X are supported.

Our specialties include:

• PC Workstations
• Custom PC Builds to suit the buyer needs from Basic Business, Family All Rounder to Monster Gaming Rigs
• Servicing such as Virus Removal, Windows Re-installations
• Hardware Fault Diagnosis, Upgrades and Accessories
• Wired & wireless networks
• Diagnosis & fault finding
• Setting up new networks including switch deployment, custom router configurations & VLANs
• Expanding current networks and NBN migration
• Rack Server Installation and Maintenance
• Cloud based Solutions
• Fully Tailored Backup Systems from manual to fully automated
• Data Recovery from dead hard drives & flash drives, lost & deleted files
• All Troubleshooting & Problem Solving

All On-Site Service Work is charged as follows:

• $125/hour – minimum one hour, charged in half hour blocks.
• Onsite Services may attract a call out fee of $55 if outside of Nowra. Please contact us to confirm this charge applies for surrounding areas

Workshop Services are by quotation with the majority of common work having a competitive set price

• Backup & Restore Data - $110
• Windows Re-installation or Windows 10/11 Upgrade - $150
• Virus & Malware Removal - $125
• Hardware Assessment with No Repairs Made- $88
• New PC Setup/Migration - $150